We are committed to safeguarding your personal information.
Thank you for using Neuraken AutoPost (“AutoPost”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect the personal data of users (“you” or “your”) when you use our web service at autopost.neuraken.com (the “Service”).
We collect different types of information in order to provide and improve the Service:
Account Information: When you sign up, we collect your name, email address, password (hashed), and optionally other profile data.
Social Media Credentials / Tokens: To schedule and post on your behalf, you authorize us to access your social media accounts via OAuth or API tokens. We may store tokens or access credentials (securely) as necessary.
Content Data: Any content you upload, schedule, or manage via AutoPost (e.g. post text, images, links).
Device & Browser Data: IP address, browser type, operating system, device type.
Log Data: Interaction with the Service (e.g., actions taken, time stamps, pages visited).
Cookies & Tracking Technologies: We use cookies or similar technologies to enable sessions, remember preferences, and collect analytics.
We may collect data from third-party services, e.g., social media platforms you link, to facilitate scheduling and posting.
We may also use third-party analytics or monitoring tools.
If you contact us for support, we may collect your message, email, and any other information you share to help us respond.
We use the data we collect for the following purposes:
Providing the Service: To enable social media scheduling and posting, manage your account, and sync with your social media platforms.
Communications: To send you transactional emails (e.g. account confirmation, password resets), service announcements, and updates.
Analytics & Improvement: To understand how users use AutoPost, analyze performance, and improve our features.
Security & Fraud Prevention: To detect and prevent misuse, spam, or malicious activity.
Support: To assist with customer service requests, bug reports, or feedback.
Compliance: To enforce our Terms of Service, comply with legal obligations, and protect rights.
When applicable (e.g., under GDPR), our processing of personal data is based on:
Contractual necessity: We process your data to provide the Service you requested (e.g., scheduling posts).
Consent: For certain optional features (e.g., analytics, marketing communications), we may rely on your consent.
Legitimate interests: For our internal operations, security, improving our service, and preventing abuse — balanced against your privacy rights.
We may share your information in the following ways:
Service Providers / Sub-processors: We employ third-party vendors (e.g., cloud hosting, analytics, email provider) to support our operations. We ensure they are bound by confidentiality and security obligations.
Social Media Platforms: When you connect your social media accounts, we interact with those platforms to post on your behalf. The data shared depends on the API permissions you grant.
Legal Obligations: We may disclose personal data if required by law or to respond to lawful requests by public authorities.
Business Transfers: If we merge with or are acquired by another company, your data may be transferred, subject to appropriate protections.
Aggregated / De-identified Data: We may share anonymized or aggregated data that does not identify you.
Account Data: We retain account information (name, email, credentials) as long as your account is active or as needed to provide the Service.
Posted Content / Scheduling Data: We keep your scheduled posts and history as long as needed to deliver the service, unless you request deletion.
Analytics & Log Data: We may retain aggregated analytics and logs for a reasonable period for internal analysis, security, and debugging.
Deletion Requests: When you delete your account, we will remove or anonymize your personal data, subject to backup processes and any legal obligations.
Depending on where you are (e.g., under GDPR or CCPA), you may have rights regarding your personal data, including:
Access: You can request a copy of the personal data we hold about you. Termly+1
Correction: You can ask us to correct inaccurate or incomplete personal data. Promise Legal
Deletion (Right to be Forgotten): You may request that we delete your personal data, subject to any legal requirements to retain it. Promise Legal+1
Data Portability: Under some laws, you can obtain and reuse your data in a structured, machine-readable format. Promise Legal
Object or Restrict Processing: Where processing is based on legitimate interests, you may object. Cycore Secure+1
Withdraw Consent: For processing based on consent (e.g., marketing), you can withdraw at any time.
To exercise these rights, please contact us at privacy@neuraken.com (or whichever contact) or via our in-app support.
We use cookies and similar tracking technologies to:
Maintain your login session.
Remember your preferences.
Provide analytics for how the Service is used.
You can manage or disable cookies through your browser settings, but please note that disabling some cookies may affect how the Service works.
We take reasonable administrative, technical, and organizational measures to protect your personal data, including:
Encryption (in transit and where feasible at rest).
Access controls and authentication.
Regular security reviews and assessments.
We also maintain a breach-response plan to notify users and authorities as required in the event of a data breach, consistent with applicable law. CookieYes
If your data is stored or processed in a country other than your own, we ensure it is protected by appropriate safeguards (e.g., standard contractual clauses, data processing agreements) — in compliance with relevant data protection laws. CookieYes
Our Service is not directed to children under the age of 13 (or other age per jurisdiction). We do not knowingly collect personal data from children under that age. If we learn that we have collected such data, we will take steps to delete it.
We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website and update the “Effective Date” at the top. Significant changes will be communicated to you (e.g., via email or in-app).
If you have any questions, concerns, or requests regarding your privacy, please contact:
Neuraken AutoPost
Email: privacy@neuraken.com
The easiest way to manage all my social channels in one place. It saves me hours every week!
© 2025, All Rights Reserved
